Sky whole home

[Nabeelish]

Hi I have been paying for sky whole home for months now as I thought it would allow me to use the streaming apps on my PlayStation etc, but that has never worked I have used it on my mobile phone which has worked fine. Have I been overpaying or is this the correct subscription? Also if I do want to use it on my console what should I be using? 

[lettice]

Yes, Whole Home does allow the use of Sky Go, if that is what you mean, as the Sky Stream FAQ help article describes here;

To watch Sky TV on your games console, you'll need to have the Whole Home TV pack as part of your Sky Stream subscription. This lets you watch Sky TV in a different room (Sky Stream puck required), stream on four devices at the same time on Sky Go and watch Sky TV on your games console by downloading Sky Go.

https://www.sky.com/help/sky-tv/sky-tv-stream/sky-stream-faqs/articles/sky-stream-faqs

The Sky Go help article mentions the following;

Sky Go is ready and waiting for you on games consoles. All you need is either:

• Sky TV Multiscreen, or;
• Sky Streaming TV Whole Home, or;
• Sky Go Extra

You can watch on PS4, PS5, Xbox One, and Xbox Series S/X.

Please note

• Sky Go won't work on your console if your TV service isn't active yet. While you're waiting, you can watch Sky Go on your mobile, tablet, or computer - as long as you have an active Sky iD*.

• You can't watch Sky Box Office events or rentals on consoles at this time. Check out our Sky Box Office help guide for more info.

https://www.sky.com/help/sky-apps/sky-go-what-do-you-need-help-with/articles/tv-from-sky-what-do-you...