Hi @Cazlizpat
WiFi strength and throughout are not the same thing. What checks have you done? Have you checked the speed in netflix? If so post more information such as isp, broadband speed, puck speed as per netflix etc etc.
Remember we are fellow subscribers not sky and know nothing about you.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
