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Discussion topic: Sky stream

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This message was authored by Bernard35x This message was authored by: Bernard35x

Sky stream

I have just started using sky stream. I have set it up as per.instructions. However, after watching TV and switching the system off it will not power up. I have to switch it off and on at the wall to wake the box up. Any ideas

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky stream

Quick clarification .... "switching the system off" do you mean standby?

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Bernard35x
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This message was authored by Bernard35x This message was authored by: Bernard35x

Re: Sky stream

Yes - Standby. I use the on/ off switch on the remote after I have finished watching and it will not respond when I come back later

 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky stream

Have tried tried turning off the energy saving options in settings?

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Bernard35x
Topic Author
This message was authored by Bernard35x This message was authored by: Bernard35x

Re: Sky stream

Hi - No, I didn't even no there was such a thing. I'll have a look

This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Sky stream

@Bernard35x 

Sounds like you are a victim of the issue that Sky are still investigating:

https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Bluetooth-won-t-turn-on-my-pucks-voice-control-wo... 

Bernard35x
Topic Author
This message was authored by Bernard35x This message was authored by: Bernard35x

Re: Sky stream

I also have an issue with the remote not accepting the commands to take charge of the TV and speakers - even although I can change the volume during the initial set up

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Bernard35x wrote:

Hi - No, I didn't even no there was such a thing. I'll have a look


In the settings change Networked Standby Mode to ON and you may also want to set Overnight PowerSaving Mode to OFF, to prevent it taking some time first thing in the morning waking up.

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