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Discussion topic: Sky stream
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This message was authored by: Stephenlowe
Message posted on 28 Nov 2025 05:28 PM
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Sky stream
Sky stream box keeps reseting when trying to watch anything
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This message was authored by: BenJoBanjo
Message posted on 28 Nov 2025 05:33 PM
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Re: Sky stream
@Stephenlowe wrote:
Sky stream box keeps reseting when trying to watch anything
Have you tried fully rebooting your puck by turning it off at the wall for a minute or two then powering it back on?
Check your broadband speed being received by the puck - run a network check from the get help menu on the Netflix app.
There have been a few reports this week of pucks randomly resetting. You may need to ring Sky for further troubleshooting and potential replacement of the puck.
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