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Discussion topic: Sky stream

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This message was authored by: Stephenlowe

Sky stream

Sky stream box keeps reseting when trying to watch anything
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This message was authored by: BenJoBanjo

Re: Sky stream


@Stephenlowe wrote:
Sky stream box keeps reseting when trying to watch anything

Have you tried fully rebooting your puck by turning it off at the wall for a minute or two then powering it back on?

Check your broadband speed being received by the puck - run a network check from the get help menu on the Netflix app. 

There have been a few reports this week of pucks randomly resetting. You may need to ring Sky for further troubleshooting and potential replacement of the puck. 

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