Cannot activate Paramount +

[Pdh10]

I have just got Paramount + included in my package and have cancelled my stand alone paramount subscription. 
I have logged out of all paramount apps and when try to get signed in it comes up with error MYSky_2999

I use the same email for old paramount and sky so not sure why cannot log in. 

[Fothergill1]

Hi @Pdh10 have a look at the following link which has some detail relating to this error code.

https://helpforum.sky.com/t5/Sky-TV/How-do-I-sign-into-Paramount-with-Sky/ba-p/4124312 

[Hunter2660]

I wonder if it's because you have used the same email for both accounts.