Discussion topic: Sky stream signal affected by buses
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Message posted on 06 Nov 2024 09:13 PM
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Sky stream signal affected by buses
Hi, I've just got Sky stream and the signal is terrible. Internet all running fine but I have noticed that every time a bus stops outside, my Sky Stream freezes and I have to reset and reconnect to the WiFi. Anyone else had this or got any solutions?
Thanks in advance 🙂
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Message posted on 06 Nov 2024 09:18 PM
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Re: Sky stream signal affected by buses
Try an Enthernet cable
Message posted on 06 Nov 2024 09:21 PM
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Re: Sky stream signal affected by buses
@LisaJean24 By any chance is your hub near the window? If it it is move it as all your doing is sending the wifi signal outside and not around the home.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 07 Nov 2024 07:15 AM
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Re: Sky stream signal affected by buses
Get a WiFi analyser on a smartphone or laptop and see what channel your router is using and then have a look at what happens when a bus stops outside.
If your local buses have public WiFi they could be interfering with your connection, so move channels if necessary.
Best option is to disable WiFi and use an ethernet connection from router and puck.
Message posted on 07 Nov 2024 09:05 AM
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Re: Sky stream signal affected by buses
It's possible that the bus has a 5G mobile service running to provide WiFi on the bus and this could be causing interference with your WiFi. Unlikely but not entirely impossible.
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