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Discussion topic: Connecting Starlink to Sky Stream

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This message was authored by roboftheblues This message was authored by: roboftheblues

Connecting Starlink to Sky Stream

Hello,

 

Has anyone connected Sky Stream to Starlink, if so, please indicate how you did it, what extra devices you had to order etc

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Connecting Starlink to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@roboftheblues 

 

A Stream puck shouldn't care that the internet connection is arriving from LEO satellite as long as the router which Starlink provides behaves like any other ISP hardware on the client side.  No additional hardware should  be necessary.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by GD1 This message was authored by: GD1

Re: Connecting Starlink to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@roboftheblues  As per @TimmyBGood  You should be able to connect the puck either ethernet or over wifi to the supplied Skylink router/hub.  Nothing else will be needed.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Nigelb1972 This message was authored by: Nigelb1972

Re: Connecting Starlink to Sky Stream

You just need to make sure that the IP address you're allocated by Starlink is a UK one..

roboftheblues
Topic Author
This message was authored by roboftheblues This message was authored by: roboftheblues

Re: Connecting Starlink to Sky Stream

Starlink Router supplied does not have an ethernet port

This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: Connecting Starlink to Sky Stream

The issue with starlink is high latency.  This can be problematic for stream. I have seen stream connected to star link and it's performance was inconsistent. I am quite sure that sky themselves do not recommend sky stream or glass with starlink. 

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick Roku 4K Google Chromecast
This message was authored by GD1 This message was authored by: GD1

Re: Connecting Starlink to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@roboftheblues wrote:

Starlink Router supplied does not have an ethernet port


The Gen 3 router has 2 ethernet ports, what makes you think it doesn't?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


roboftheblues
Topic Author
This message was authored by roboftheblues This message was authored by: roboftheblues

Re: Connecting Starlink to Sky Stream

Not according to their website.  The standard service has low latency.  The non standard service isnt prioritised so may be subject to latency issues

roboftheblues
Topic Author
This message was authored by roboftheblues This message was authored by: roboftheblues

Re: Connecting Starlink to Sky Stream

@GD1 depends on which package you buy.  The standard non-motorised model has the gen 3 router, the standard motorised does not and the router supplied has no ethernet ports

This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: Connecting Starlink to Sky Stream

@roboftheblues @Depends what you define as low latency I have never seen starlink below 40

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick Roku 4K Google Chromecast
This message was authored by MikeCF48 This message was authored by: MikeCF48

Re: Connecting Starlink to Sky Stream

I get a median of 32ms and lows of 20ms based on what my StarLink app says and stream UHD content from the normal providers, Amazon, Disney+, Netflix, etc.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Connecting Starlink to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

I'd observe Starlink themselves say

 

Starlink users typically experience download speeds between 25 and 220 Mbps, with a majority of users experiencing speeds over 100 Mbps. Upload speeds are typically between 5 and 20 Mbps. Latency ranges between 25 and 60 ms on land, and 100+ ms in certain remote locations (e.g. Oceans, Islands, Antarctica, Alaska, Northern Canada, etc.). These speeds make Starlink suitable for streaming, video calls, online gaming, and other typical household internet use.

 

https://www.starlink.com/legal/documents/DOC-1400-28829-70 

 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Adrian888 This message was authored by: Adrian888

Re: Connecting Starlink to Sky Stream

I have starlink and it does not work with stream. Pulling my hair out (what's left at least) trying to resolve. Sky state that its not compatible but starlink says it is

 

any help appreciated

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Connecting Starlink to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@Adrian888 

 

It helps if you describe what's happening.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by MikeCF48 This message was authored by: MikeCF48

Re: Connecting Starlink to Sky Stream

I did some more research and the problem seems to be related to that SkyStream casts the whole of what you see from their servers.  So when you press a button on your remote, the box sends the signal back to the server, which processes it and then you see the channel change, pause or move around the screen to select something.

 

Whilst StarLink is fine for normal streaming/video calls ect, the round trip time lag of the person doing something and see it on their TV is too great.  This either results in too many presses of a button or action, which looks like it isn't working.  


Hence SkyStream isn't compatible with StarLink.

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