Hi @St131 You don't mention at what point you puck is freezing but I have included a couple of links below that might help. Also, if it is possible try connecting your puck to the router via Ethernet during setup (you can revert to WiFi after the setup is completed)
Stuck on checking your status
Stuck on updating software
If these troubleshooting guides don't help then please provide as much information as possible so the community can try to help you.
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