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Discussion topic: Puck issues

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This message was authored by: Sandra211

Puck issues

My lounge puck will not go past the "GetConnected " message ? Pressing home on the remote does not clear the screen ? I have tried all the different help suggestions but still not working ? 

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This message was authored by: Dazzasky

Re: Puck issues

Posted by a Superuser, not a Sky employee. Find out more

@Sandra211 wrote:

My lounge puck will not go past the "GetConnected " message ? Pressing home on the remote does not clear the screen ? I have tried all the different help suggestions but still not working ? 


Have you tried pulling the plug out of the wall socket on the puck for a few seconds and then switching it back on again @Sandra211 

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