Sky stream remote

[Brandon197]

Why have I been given a smooth shiny remote with one puck and a new Matt finish with the other are both pucks the same or not like older batch? both have same model number 

[Exiled-in-HH]

Sky pucks are loaned so one could be a return🤔

[Jporch316]

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@Brandon197 wrote:

Why have I been given a smooth shiny remote with one puck and a new Matt finish with the other are both pucks the same or not like older batch? both have same model number 

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Can you post a photo of them both ? All the remotes I have had have all been identical 

[Mister_Dalek]

@Jporch316 

Some Stream/Glass remotes have subtle differences as can be seen in the design of the volume buttons on these two, pinched from a couple of eBay listings...

[Jporch316]

@Mister_Dalek 

Yes I've got both types ....

but they are both made from the same materials 

[Mister_Dalek · Accepted solution]

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@Jporch316 wrote:

@Mister_Dalek 

Yes I've got both types ....

but they are both made from the same materials 

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Perhaps they've started using the same shiny plastic that was used for the Q remotes on the latest batch?

[Jporch316]

@Mister_Dalek 

The other option is one is "used" and the Matt finish has been glossed up from use ?

[Mister_Dalek]

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@Jporch316 wrote:

@Mister_Dalek 

The other option is one is "used" and the Matt finish has been glossed up from use ?

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Entirely possible. It must have had a heck of a lot of use if it's fully glossed up though...

[Jporch316]

I'd be very interested to see a photo if there is a new model .......

[Brandon197]

From what I've heard it's a new remote I thought the Matte one was the newest I'm new to sky 

[Brandon197]

 

[Jporch316]

Can't really tell from the photo but it looks heavily used to me ......

[Brandon197]

It's a new remote the buttons are smoother on this model