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Discussion topic: Sky stream remote lg tv not communicating

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This message was authored by: Davidj5

Message posted on ‎16 Feb 2025 09:34 PM

Sky stream remote lg tv not communicating

Hi I have an Lg web os uf850v and have tried to program the stream remote to adjust the volume and put the tv into standby with no luck. However if I connect my soundbar using the optical lead it does adjust the volume. The only trouble is i don't want to use the soundbar any more. Thanks

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎16 Feb 2025 09:49 PM

Re: Sky stream remote lg tv not communicating

Posted by a Superuser, not a Sky employee. Find out more

Hi @Davidj5 

 

The best thing to do is reset the remote and go back though settings. Try similar LG TVs. Remember turning off requires a long press of the button.

 

Sky seem to have had issues with LG and they issued this guide: https://www.sky.com/help/articles/remote-control-help-sky-glass-lg-tv

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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