Sky stream recordings

[bryan19772015]

Why are 2 minutes of a show being cut off the end of a recording on sky stream.  And you can't change this in settings like other sky viewing platforms.

[BenJoBanjo]

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@bryan19772015 wrote:

Why are 2 minutes of a show being cut off the end of a recording on sky stream.  And you can't change this in settings like other sky viewing platforms.

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What are you trying to record? 

Sky Stream doesn't record in the same sense as Sky Q. It mainly directs you to an on demand file for playback direct from a server or via a third party app. It relies on correct metadata being provided and logged by Sky from other broadcasters. If certain programmes which 'cloud record' over-run then you will experience the end being cut off. If watching something is important to you then it's wise to also add the following programme on the same channel to your playlist from the EPG. 

[Stephen+Mourton]

@bryan19772015   That used to happen when I had SkyQ and yes it is very frustrating, but as @BenJoBanjo says nothing is recorded on Stream as all programs are available to watch in full anytime you like. 

[bryan19772015]

Who said I was trying to record?? I ASKED WHY MY + programs were ending 2 minutes before the show actually ends! 

[bryan19772015]

I'm aware of how stream works. I've had it since it came out . The word record was a euphemism.  I'm taking about saved items I've added ending 2 minutes before the end. 

[lettice]

Which programme/channel was this that you added to the playlist, that gave this cut off?

if you notice a cloud recording or an On demand asset that you have added to your  playlist has a glitch like you mention, would suggest to flag it, for checking and resolution by Sky.

You can do this by sending an email to the Sky Viewer relations team to report it;

ViewerR@sky.uk

They do respond to emails with any updates for your queries or problems.

[AndrewF_UK]

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@bryan19772015 wrote:

Who said I was trying to record??

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You did.

Does this happen on everything on the playlist or is it particular vendors you've noticed it on? Eg is BBC ok but Sky suffers from this? Does it tend to be TV shows or sports?

[Stephen+Mourton]

@bryan19772015   

Who said I was trying to record?? I ASKED WHY MY + programs were ending 2 minutes before the show actually ends! 

You said it in your opening post when you said "when a recording ends" !!!!