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This discussion topic has been answered Discussion topic: Sky stream puk return

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This message was authored by: Sazzy

Sky stream puk return

I'm ending my sky stream and I need to send the equipment back ( puk) do I need to send the remote also ??? 


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This message was authored by: Jporch316 Answer

Re: Sky stream puk return

Posted by a Superuser, not a Sky employee. Find out more

@Sazzy wrote:

Thank you I have a few remotes , don't know how 🙄 can I send any or should they match up with numbers ?? 


If you have one stream puck then only one remote needs to be returned. Any of the remotes will do 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.

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This message was authored by: Jporch316

Re: Sky stream puk return

Posted by a Superuser, not a Sky employee. Find out more

@Sazzy wrote:

I'm ending my sky stream and I need to send the equipment back ( puk) do I need to send the remote also ??? 


@Sazzy 

 

Yes and the power cables 

 

also be sure to photograph all of the items and a video before sending 

 

be super sure you also get a proof of posting receipt from the post office and take a photo of said receipt 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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This message was authored by: Sazzy

Re: Sky stream puk return

Thank you I have a few remotes , don't know how 🙄 can I send any or should they match up with numbers ?? 

This message was authored by: Mister_Dalek

Re: Sky stream puk return


@Sazzy wrote:

Thank you I have a few remotes , don't know how 🙄 can I send any or should they match up with numbers ?? 


Any will do. 

This message was authored by: Jporch316 Answer

Re: Sky stream puk return

Posted by a Superuser, not a Sky employee. Find out more

@Sazzy wrote:

Thank you I have a few remotes , don't know how 🙄 can I send any or should they match up with numbers ?? 


If you have one stream puck then only one remote needs to be returned. Any of the remotes will do 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.

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