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Discussion topic: Charged after contract cancellation

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This message was authored by Teddy770727 This message was authored by: Teddy770727

Charged after contract cancellation

I have cancelled the conract in 2 days after contract made but still be charged for Streaming TV

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Charged after contract cancellation

Posted by a Superuser, not a Sky employee. Find out more

@Teddy770727 

 

Presumably you will need to pay for at least the 30 day notice /  cancellation period ..... the device should continue working until that period ends 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
Teddy770727
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This message was authored by Teddy770727 This message was authored by: Teddy770727

Re: Charged after contract cancellation

Thank you for your advise.. Actually I have already made 1st payment by mistake (due to direct debit) but contitinously being charged and bill never says it is charge for cancellation period...  Do you know how to connect to operator ? Tried to connect but cannot find the suitable way to reach thier operatior. 

 

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Charged after contract cancellation

Posted by a Superuser, not a Sky employee. Find out more

You need to call customer service number and ignore any prompt for adding your mobile number .....

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
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