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Discussion topic: Sky stream pucks

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This message was authored by: HannahAstley

Sky stream pucks

If we have paid for 'whole house' and have 2 pucks already, how much is it to add on another puck for another room?

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This message was authored by: GD1

Re: Sky stream pucks

Posted by a Superuser, not a Sky employee. Find out more

@HannahAstley  The Whole Home sub covers up to 3 Glass TV's & 6 pucks, there will be a one off activation charge per puck.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: HannahAstley

Re: Sky stream pucks

Will that be the £39.95 set up fee? I just thought that was quite a lot just to add 1 puck 

This message was authored by: GD1

Re: Sky stream pucks

Posted by a Superuser, not a Sky employee. Find out more

@HannahAstley wrote:

Will that be the £39.95 set up fee? I just thought that was quite a lot just to add 1 puck 


Correct, unless you can negotiate a cheaper fee it's £39.95

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood

Re: Sky stream pucks

Posted by a Superuser, not a Sky employee. Find out more

@HannahAstley wrote:

 I just thought that was quite a lot just to add 1 puck 


Sky is loaning the hardware without earning any additional monthly income, so presumably it would quite like to cover at least some of the manufacturing cost.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: HannahAstley

Re: Sky stream pucks

So if I pay the £39.95 set up fee, we won't then have to pay anything else?

This message was authored by: Dazzasky

Re: Sky stream pucks

Posted by a Superuser, not a Sky employee. Find out more

@HannahAstley wrote:

So if I pay the £39.95 set up fee, we won't then have to pay anything else?


That is correct @HannahAstley you won't be paying anymore than what you pay now unless you add or change any part of your tv package. 

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