Discussion topic: Sky stream puck setup
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Message posted on 23 Jan 2024 06:32 PM
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Sky stream puck setup
- Hi I joined sky on Friday I had 2 boxes sent out to me I managed to set the first one up easily but for some reason the second box just won't connect its connected to the Internet and it finds the remote then I'm left with a screen with enjoy all the best tv all in one place simply sign in now I click on the sky icon and it says I'm now connected continue once pressing continue it does nothing
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Message posted on 23 Jan 2024 06:38 PM
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Re: Sky stream puck setup
Do you also have the Whole Home subscription added to your account as you require this to register more than one stream puck to your account,
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Message posted on 23 Jan 2024 06:38 PM
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Re: Sky stream puck setup
I can only get to a screen that says link your account option to try again only to come back to the same screen or skip and set up later on clicking that I can't go any further
Message posted on 23 Jan 2024 06:49 PM
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Re: Sky stream puck setup
@MarkGoldsmith wrote:Do you also have the Whole Home subscription added to your account as you require this to register more than one stream puck to your account?
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
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