Discussion topic: Sky stream pin wont work
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Message posted on ‎30 Nov 2024 12:10 PM
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Sky stream pin wont work
Hello, just received sky stream but the pin won't work it tells me to enter the last 4 digits of my mobile number which I did and I haven't changed in 6 years I press forgot pin and it asks for the last 4 digits of my payment method which is direct debit so I put my last 4 digits of bank account number which has not changed in 3 years but it says incorrect and it's the second time I've been asked to wait 10 mins I also tried my last 4 digits of sort code which didn't work. Does anyone know how to fix this?
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Message posted on ‎30 Nov 2024 09:29 PM
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Re: Sky stream pin wont work
@skycustomer29 wrote:Hello, just received sky stream but the pin won't work it tells me to enter the last 4 digits of my mobile number which I did and I haven't changed in 6 years I press forgot pin and it asks for the last 4 digits of my payment method which is direct debit so I put my last 4 digits of bank account number which has not changed in 3 years but it says incorrect and it's the second time I've been asked to wait 10 mins I also tried my last 4 digits of sort code which didn't work. Does anyone know how to fix this?
Hi
I have escalated your post to the online sky community support team. Please look out for an invitation to chat with them on this forum ....
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
Message posted on ‎01 Dec 2024 11:21 AM
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Re: Sky stream pin wont work
Thanks for escalating this. We’ve sent an invite to @skycustomer29 to chat.
Message posted on ‎03 Dec 2024 11:23 AM
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Re: Sky stream pin wont work
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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