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Discussion topic: Sky stream not showing picture

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This message was authored by: Jax501

Sky stream not showing picture

When I turn on my TV then turn on my Sky stream, it is not turning on, it will go to sky home page I press a channel and will say currently showing, bit the screen is blank, can tou help

 

 

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This message was authored by: Magthelad

Re: Sky stream not showing picture

Whichever channel I select K get a message,  "Please wait for your programe to load", then, the provrammes menu comes up again!!!

Pretty shabby for £200+ per month!

And all SKY checks show, "OK"!

This message was authored by: lettice

Re: Sky stream not showing picture

Posted by a Superuser, not a Sky employee. Find out more

Firstly, try a restart of the puck.

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Magthelad

Re: Sky stream not showing picture

Thanks  but nothing's changed.

I think I'll just go back to bed and hooe the fairies come and fix it.

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