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Discussion topic: Sky stream not showing picture

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This message was authored by: Jax501

Sky stream not showing picture

When I turn on my TV then turn on my Sky stream, it is not turning on, it will go to sky home page I press a channel and will say currently showing, bit the screen is blank, can tou help

 

 

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This message was authored by: Magthelad

Re: Sky stream not showing picture

Whichever channel I select K get a message,  "Please wait for your programe to load", then, the provrammes menu comes up again!!!

Pretty shabby for £200+ per month!

And all SKY checks show, "OK"!

This message was authored by: lettice

Re: Sky stream not showing picture

Posted by a Superuser, not a Sky employee. Find out more

Firstly, try a restart of the puck.

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Magthelad

Re: Sky stream not showing picture

Thanks  but nothing's changed.

I think I'll just go back to bed and hooe the fairies come and fix it.

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