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Discussion topic: Sky stream not connecting

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This message was authored by: KylieIzzard

Sky stream not connecting

Over the passed 3/4 days my sky stream has been struggling to run off out booster making it difficult to watch out SKY tv. 
the connected green light on the booster keeps going amber and then back green and then amber for long periods stopping the tv from working. We haven't moved our booster since it was set up by the engeriner and the problem is getting worse. 
I have done the problem solving fix online and it dosent seem to resolve the issue.

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This message was authored by: Jporch316

Re: Sky stream not connecting

Posted by a Superuser, not a Sky employee. Find out more

@KylieIzzard wrote:

Over the passed 3/4 days my sky stream has been struggling to run off out booster making it difficult to watch out SKY tv. 
the connected green light on the booster keeps going amber and then back green and then amber for long periods stopping the tv from working. We haven't moved our booster since it was set up by the engeriner and the problem is getting worse. 
I have done the problem solving fix online and it dosent seem to resolve the issue.


Try and move the booster closer to the router - even if that's a different room 

 

 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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