Sky stream keeps dropping out and the picture freezes whilst sound continues.O had to switch it on a

[Roger41]

Sky stream keeps dropping out whilst trying to watch football match,5 times within half hour   Turning off and on allows restart but takes far too long when watching a live football match

[Tom-W19]

Hi @Roger41 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Shelley661]

I am having the same issues,  picture was pixelated and freezing whilst watching the darts finale on Sunday 17th, rebooted the router, reset the network and unplugged and restarted both sky and my tv and still happening.

i have sky stream in other rooms and went to watch in the bedroom and still the same thing is happening.

Starting to really regret moving from virgin to Sky and to stream, never had any issues when we used to have a box..but stream is driving me nuts.

dont think I have ever rebooted a tv so much since having streams. 

please sort this streaming out