0

Discussion topic: Tv and broadband package cooling off period

Reply
This message was authored by Youngvorley2430 This message was authored by: Youngvorley2430

Tv and broadband package cooling off period

If I get a contract for sky stream and sky broadband at the same time and I'm still within my cooling off period can I keep the broadband and still cancel the tv? I ask because Black Friday is coming and if I cancel the tv I could get it cheaper maybe? I'm currently paying £23 a month for sky stream so you thing I could get it cheaper....

Reply

All Replies

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Tv and broadband package cooling off period

Posted by a Superuser, not a Sky employee. Find out more

@Youngvorley2430 wrote:

If I get a contract for sky stream and sky broadband at the same time and I'm still within my cooling off period can I keep the broadband and still cancel the tv? I ask because Black Friday is coming and if I cancel the tv I could get it cheaper maybe? I'm currently paying £23 a month for sky stream so you thing I could get it cheaper....


TV and broadband contracts are separate so you can cancel one and keep the other.

 

If you cancel the TV contract you won't be eligible for a new customer deal so you can't cancel in the cooling off period and then sign up again because a better deal is available as part of Black Friday.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Youngvorley2430
Topic Author
This message was authored by Youngvorley2430 This message was authored by: Youngvorley2430

Re: Tv and broadband package cooling off period

Does that mean that it won't be cheaper that the £23 a month for sky stream that I currently pay?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion