18 Aug 2024 04:20 PM
@mufngruf I came from Virgin to Sky Stream as, apparently, it's the way to go so I only have a very old Sky dish. Do you pay extra for Sky Q & did you have to pay to get a dish installed?
18 Aug 2024 04:27 PM
hmm... well I had Q at my last house with a dish... so they were already used to me (I'm a diamond guy). They didnt charge me for installation of the dish...
I THINK that if you simply explain that streaming simply won't actually WORK for your viewing habits and preferences BUT you don't wanna leave them...UNLSS YOU HAVE TO.... why would they object, eh?
Good luck with it.
18 Aug 2024 04:29 PM
@mufngruf I'll definitly give it a go. 🤞🏻
18 Aug 2024 04:32 PM
stress heavily that you LEFT THEIR COMPETITION to try their service but it just isn't working for you.... no hard feelings an'all... but you hear GREAT things aout Q and a dish.
18 Aug 2024 04:33 PM
PS - I don't think that the age of your dish will prevent it from working....
18 Aug 2024 04:38 PM
@mufngruf in other words...lie my ar$e off. 😬
18 Aug 2024 04:42 PM
where's the lie??? That's what i told 'em.... I tried the streaming and it didn't work for my viewing habits. They had to install a dish on my brand new council bungalow... but the did it and didn't charge me for it.... and it works GREAT for MY needs.
18 Aug 2024 04:46 PM
@mufngruf I will definitly give it a go...& try not to get too infuriated. 🤣
18 Aug 2024 05:09 PM
Oh for real? That's annoying. So what are my options. Why wound the lip sync be off when using the better sound options. Sound is inoortsnt for me
19 Aug 2024 05:06 PM
hi, leaving vm and going to sky stream. we watch a lot of football.
1. if you have 2 games on at same time, can you watch both, one after the other?
2. when you say delay, would the sound be out of sync with picture?
thank you for any help
19 Aug 2024 05:21 PM
@dotindy wrote:hi, leaving vm and going to sky stream. we watch a lot of football.
1. if you have 2 games on at same time, can you watch both, one after the other?
Only if Sky make the second game available to stream immediately. Which they often don't. It may take a few minutes, hours or days (if ever) to appear. If you playlist the games you want to watch from a broadcast channel on the EPG then it should be available at some point. If a game is only being streamed on the Sky Sports+ app then you're out of luck. Those matches can only be watched live.
2. when you say delay, would the sound be out of sync with picture?
There's a delay of between 20-40 seconds behind satellite broadcasting, depending on the channel being viewed. So if your neighbour has Sky Q for example and you hear them cheering because a goal has been scored, you won't see that goal being scored until 20-40 seconds after they see it.
There are lip sync issues for some customers with Sky Stream too but that's a separate issue.
thank you for any help
26 Aug 2024 08:18 PM
We had to change to Sky stream because trees have grown over the last 20 years and now block the satellite signal.
Overall, the stream is a complete pain. If you want to watch something that has been on TV earlier in the day(e.g. Richard Osman House of Games), you can't find it because the watch today gives a completely different episode.
31 Aug 2024 10:51 PM
So -
CAN you record
Can you set series record
Is there a catch up facility?
31 Aug 2024 11:03 PM
Posted by a Superuser, not a Sky employee. Find out more
@Rushy64 wrote:
So -
CAN you record
There is no hard drive, so no local recording is possible. A mixture of on-demand streaming and server playback replaces this in most cases, but not for everything.
Can you set series record
See above.
Is there a catch up facility?
See above again.
31 Aug 2024 11:13 PM
No you can't record...single program or series.
You set the program or series as a favourite...then, if they bother to stream what you've favourited, you can watch it.
Warning***
They don't always save programs...sometimes one or two programs will be missing in a series. Some programs you need to have another app...such as watching the Tour de France...you need to pay for Discovery+ app...extra cost & that's only one example.
Sometimes, they stream whatever is on at the set time for the program...if it's not what you want to watch tough **bleep**.
All in all, DO NOT expect streaming to be anywhere near as good as being able to record...you'll be very disappointed, as I am.