This discussion topic has been answered Discussion topic: Sky stream activation
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Message posted on 04 Feb 2025 01:44 PM
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I'm a new customer and in the process of transferring from Virgin broadband to Sky full fibre. Change over day is a month away. However my sky streaming pick has been delivered today, can I go ahead and activate it using my existing virgin broadband or will this confuse things when my my full fibre is activated ?
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Message posted on 04 Feb 2025 07:05 PM
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@Butz553 further to the post by @Mark39.. When your new Sky broadband router arrives go to settings on your stream puck and select Settings > Network > Network Settings > Status / Reset (make sure you have your network password handy).
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Message posted on 04 Feb 2025 01:48 PM
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Re: Sky stream activation
Yes, you can activate it now (it will activate automatically in two weeks anyway).
Message posted on 04 Feb 2025 03:03 PM
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Re: Sky stream activation
Thank you very much 👌
Message posted on 04 Feb 2025 07:05 PM
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@Butz553 further to the post by @Mark39.. When your new Sky broadband router arrives go to settings on your stream puck and select Settings > Network > Network Settings > Status / Reset (make sure you have your network password handy).
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
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