Sky stream TP Link Deco Issues

[Calum17]

Hello,

I’ve recently set up a TP-Link Deco mesh system for our Wi-Fi, and after a couple of days I noticed that our Sky Stream box has been intermittently losing its wireless internet connection. After doing some Googling, I found that others have experienced similar issues but not with the Sky Stream which I'm led to believe should be working fine with a mesh system. I should also note that I have replaced the Sky broadband router with the Deco rather than using the Deco as a booster.

I’d prefer not to use an Ethernet cable between the Deco and the Sky stream as that wouldn’t be convenient, so I’m hoping to avoid that if possible. The only temporary fix I’ve found so far is turning off both the Deco Wi-Fi (at the wall) and the Sky Strean box, then turning them back on again.

Any help appreciated!

Moderator notes: Edited thread title

[Calum17]

I've just realised I titled this post wrong it should be 'Sky Stream TP Link Deco Issues' not Sky Q Mini TP Link Deco Issues.

[Chrisee]

Hi @Calum17 my own 3 pucks and Glass TV are stable with my Deco M4 set uo. Therexarexa couple of settings thst can help both are in the start-up standby settings. Turn on the option to stay networked during standby and turn off network power saving.

[Calum17]

Thanks for your response. It seems we already have both these settings set up as you recommended already.

[Calum17]

Thanks for your response. It seems we already have both these settings set up as you recommended already.

[purpleparrotuk]

@Chrisee @There is no option for network power saving on my sky stream. 

[Chrisee]

@purpleparrotuk you are right Sky seem to have removed thst one but its the Netwirked Standby mode that was more important and should be set to on

[Calum17]

Just to give you all an update we actually ended up returning the TP Link Deco, as suspected the issues are now gone.

[purpleparrotuk · Accepted solution]

@Calum17 @I'm just returning mine. The Deco works beautifully with my other devices just not with Stream. Something is obviously happening with the connection when you turn the Stream off. It loses the WiFi. I think it's something in the Stream stopping it working.