My sky steam pluck is stuck on you're now connected and it's not letting continue. I've turned it off, plug it it from the mains and it's still not moving from that screen. Anyone have any ideas of what's going on
Posted by a Superuser, not a Sky employee. Find out more
Sounds like your setup of the puck is stuck, even though you have restarted.
I've escalated this to Sky and they should be in touch with you soon about it. Look out for a message from Sky on your email and Sky Community private messages. Along with a blue chat bubble within your Sky community. Note: Escalation conversations automatically close if there is no response within 48 hours. More about an escalation here; https://helpforum.sky.com/t5/Superuser-Tips/Escalating-a-post-to-Community-Messaging/ba-p/5127952#M1...
Sky Community Superuser. What is a Superuser? Click here to find out Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer). Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan + My good journey to Sky Stream from Sky Q. Click here to read
