Discussion topic: Sky steam is poor quality.

This message was authored by: Rob1207 · ‎01 Sep 2024

Recently moved from BT to sky and sky stream package. Really poor quality from day one. I'm currently 10 minutes in on Netflix trying to watch something and the 20% spinning download circle is stuck. Difficult to navigate online support and what a bad experience overall. @skysupport

This message was authored by: caesarome · ‎01 Sep 2024

@Rob1207 @Annie+UK

I have moved this to the Sky Stream forum for you.

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This message was authored by: MarkGoldsmith · ‎02 Sep 2024

Whats broadband download speed do you get to your property?

What speed is the puck getting? (Open Netflix on the puck, go to Get Help -> Check your network, and it will run a diagnostic)

Do you have the puck connected via Wifi or ethernet cable?

Sky Stream, Sky Glass Air and Sky Broadband customer

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Discussion topic: Sky steam is poor quality.

Sky steam is poor quality.

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