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Discussion topic: Sky steam is poor quality.

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This message was authored by Rob1207 This message was authored by: Rob1207

Sky steam is poor quality.

Recently moved from BT to sky and sky stream package. Really poor quality from day one. I'm currently 10 minutes in on Netflix trying to watch something and the 20% spinning download circle is stuck. Difficult to navigate online support and what a bad experience overall. @skysupport
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This message was authored by caesarome This message was authored by: caesarome

Re: Sky steam is poor quality.

Posted by a Superuser, not a Sky employee. Find out more

@Rob1207 @Annie+UK 

I have moved this to the Sky Stream forum for you.

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky steam is poor quality.

Posted by a Superuser, not a Sky employee. Find out more

Whats broadband download speed do you get to your property?

What speed is the puck getting? (Open Netflix on the puck, go to Get Help -> Check your network, and it will run a diagnostic)

Do you have the puck connected via Wifi or ethernet cable?

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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