Sky sports free trial

[Ethan041]

I am trying to claim a 4 weeks free trial of sky sports that I can see in my rewards section however when I try to claim it tells me my basket is empty and I cannot do it. Very frustating

[TH33]

Same happening when I try to apply the deal also. 

[hallcw]

I'm having the same problem.

[DaveDrizen]

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@Ethan041 wrote:

I am trying to claim a 4 weeks free trial of sky sports that I can see in my rewards section however when I try to claim it tells me my basket is empty and I cannot do it. Very frustating

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• Even more frustrating is though you get 4 weeks free trail it dose stop automatically rolls on to monthly rolling contract in which you have to give 31 days notice unless cancelled. As I seen from other post on here  it is impossible to cancel without parting with some money as 4 week is only 28 days,

[gmhaggis]

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@DaveDrizen wrote:

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@Ethan041 wrote:

I am trying to claim a 4 weeks free trial of sky sports that I can see in my rewards section however when I try to claim it tells me my basket is empty and I cannot do it. Very frustating

---

• Even more frustrating is though you get 4 weeks free trail it dose stop automatically rolls on to monthly rolling contract in which you have to give 31 days notice unless cancelled. As I seen from other post on here  it is impossible to cancel without parting with some money as 4 week is only 28 days,

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I got this too. 

As for cancelling, the T&Cs do state "Cancel anytime within trial period to avoid future payments"., so as long as you cancel within the 4 weeks nothin else to pay.  I would take the 31 days notice clause to apply if you rollowver into a normal contarct.   In anycase, if there is ambiguity, the interpretation most favourable to the consumer applies.

[MarkGoldsmith]

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@Ethan041 wrote:

I am trying to claim a 4 weeks free trial of sky sports that I can see in my rewards section however when I try to claim it tells me my basket is empty and I cannot do it. Very frustating

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As the free trial offer is displaying for all customers in the VIP app ( including those that already subscribe to Sky Sports), I'd imagine there is perhaps some criteria as to who the offer applies to ( for example, not current Sky Sports subscribers, and perhaps even previous sports subscribers that haven't subscribed for a particular length of time).

[MarkGoldsmith]

The T&Cs are as follows:

so I suspect Sky have messed up making this visible for customers who are illegible ( which is why the offer wouldn't apply to when you add it to your basket). 

[Howard6]

Like many others I have been trying to claim the free 4-week trial of Sky Sports advertised on the Sky App as 'Exclusively for you'. When I try to claim it I too am met with a blank page and no way of progressing.

Has anyone found a solution yet??

[Leedsman79]

I phoned up for four days in a row, passed through 6 different depts only to be told that it's for Sky Q customers and I have Sky Stream. I pointed out that this could have been explained to me in my first call and queried why it's appearing on my rewards screen if I'm not eligible. As a 'goodwill' gesture they've given me the 4 week trial!

[Howard6]

Many thanks for the informative response to my post. Now have to decide whether to go through the same lengthy process in pursuit of the free trial. Thanks