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Discussion topic: Sky puke

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This message was authored by: Camerond1

Sky puke

My sky divice will not conect to Wi-Fi 

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This message was authored by: JimM1

Re: Sky puke

@Camerond1 Here is the help link from sky!

 

sky connecting devices
https://www.sky.com/help/articles/connect-devices-to-broadband-start

 

This message was authored by: Fothergill1

Re: Sky puke

Posted by a Superuser, not a Sky employee. Find out more

Hi @Camerond1 and welcome to the forum.  Give the following a try to see if you can get it connected.

 

Put your Glass or puck into Standby and then unplug both your Glass TV (or puck) and router.  Leave for a couple of minutes and then plug your router back in and wait for it to finish rebooting.  Once it has rebooted plug your glass TV back in and when that has also rebooted it should hopefully have reconnected to the internet and WiFi.

 

If that doesn't resolve the issue then have a look at the following link to see if it helps:

https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm

 

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