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Message posted on ‎06 Feb 2026 08:11 PM

Sky puk

Hi I am going to be house sitting for a few days am I able to take my sky puk to a different address for a couple of days so I am able to still watch it?

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Message posted on ‎06 Feb 2026 08:17 PM

Re: Sky puk

Posted by a Superuser, not a Sky employee. Find out more
@Josh1801 wrote:

Hi I am going to be house sitting for a few days am I able to take my sky puk to a different address for a couple of days so I am able to still watch it?

No, that is what Sky Go is for.  It would be a breach of the Terms & Conditions that explicitly state Sky Glass/Stream can only be used at the registered address

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Avatar for GD1
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Superuser
This message was authored by: GD1 Answer

Message posted on ‎06 Feb 2026 08:17 PM

Re: Sky puk

Posted by a Superuser, not a Sky employee. Find out more
@Josh1801 wrote:

Hi I am going to be house sitting for a few days am I able to take my sky puk to a different address for a couple of days so I am able to still watch it?

No, that is what Sky Go is for.  It would be a breach of the Terms & Conditions that explicitly state Sky Glass/Stream can only be used at the registered address

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Angel_Aka

Message posted on ‎04 Apr 2026 03:52 PM

Re: Sky puk

@Emma22xx wrote:

Sky Puk displays sky then goes of

I think you mean puck. A puk is an unlocking code for a mobile phone. 
If your puck isn't working then you may need to force it into the recovery procedure and try setting it up again. You may have a faulty one of course too but Sky will replace it if you call them and follow their troubleshooting. 

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