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Discussion topic: Sky puck

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Avatar for Besstudir
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This message was authored by: Besstudir

Message posted on ‎06 Feb 2026 04:10 PM

Sky puck

Keeps coming up as by tv but never had that.

 

tried all the fixes but still comes up the same? 

cannot find a number to call sky: perhaps they don't want to help

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎06 Feb 2026 05:16 PM

Re: Sky puck

Posted by a Superuser, not a Sky employee. Find out more

Hi @Besstudir 

 

You will need to explain your issue if you wish for the community to assist. What do you mean as "keeps coming up by TV"?

 

If you want to speak to sky you can call 150 from a sky land line or mobile or on the number listed here: https://www.sky.com/help/articles/viewing-help

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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