Sky puck

[Ronnie16]

I have 4 sky pucks but 1 of them freezers if I change the battery's in the remote it's OK for a couple of weeks then stops working again 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Ronnie16]

Changed battery's in remote again and now everything is working