I can't seem to get my remote to connect to my puck, sky sent me a new remote and I still can't connect that one, I've tried the 7&9 and the 1&3, thanks for taking the time to help me:)
Even if you have pulled the tab do remove the back and see if, as happened to me, a small piece of paper remains between the battery and the contact preventing the remote from working.
Even if you have pulled the tab do remove the back and see if, as happened to me, a small piece of paper remains between the battery and the contact preventing the remote from working.
