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Discussion topic: Sky puck on my sky app

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This message was authored by: Rookey007

Sky puck on my sky app

When I do a setvices check on my app and see the 4 pucks they just have the puck serial number why don't they display then room names so I can easily see which puck it is and what room? 

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This message was authored by: GD1

Re: Sky puck on my sky app

Posted by a Superuser, not a Sky employee. Find out more

@Rookey007 wrote:

When I do a setvices check on my app and see the 4 pucks they just have the puck serial number why don't they display then room names so I can easily see which puck it is and what room? 


Correct, the MySky app doesn't show which rooms you have them in as that info is not communicated from each puck

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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