Hi @Kazcontrol . I very occasionally get the same problem and I find that pressing the home button and then selecting a different channel and watching it for a few seconds before returning the channel that was telling you to wait will frequently resolve the problem.
If this doesn't help do a restart of your puck by going to Settings > System Management > Resets & Updates > Restart device. It takes about 3 minutes to completely reboot. You will have a blank screen for a couple of minutes before the Sky logo appears so don’t panic when you first start the process.
Good luck 🤞
------------------------------------------
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
