Discussion topic: Sky puck multiple glitches can I get a replacement
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Message posted on 20 Nov 2024 07:34 PM
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Sky puck multiple glitches can I get a replacement
My sky puck (as it was when we got it) has many many glitches and has been restarted , reset and updated many times . If I listed all the glitches I would literally be here all night. Is it possible to get a replacement?
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Message posted on 20 Nov 2024 07:54 PM
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Re: Sky puck multiple glitches can I get a replacement
@nyorks1961 wrote:
My sky puck (as it was when we got it) has many many glitches and has been restarted , reset and updated many times . If I listed all the glitches I would literally be here all night. Is it possible to get a replacement?
No as we are all customers here, have you spoken to Sky about the issues?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 20 Nov 2024 09:52 PM
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Re: Sky puck multiple glitches can I get a replacement
When did you get your puck?
Is it loaned puck from Sky... if it is, inform Sky of the issue and request a replacement😉
If it is your property ... inform Sky and they will supply a replacement for loan and charge a fee☹️
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