@Yousuf2 Sky stream where you've posted doesn't have downloads, also there shouldn;t be any HD upgrade messages on stream as most if not all content is HD by default in your subs.
What TV box to you actually have?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
