Discussion topic: Sky puck for dummies
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Message posted on 20 Jul 2026 12:21 PM
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Sky puck for dummies
Can someone explain in very simple terms (brain injury here!) how the ask Luck works? Is it stream only or can programmes be recorded/series linked? My memory is non existent so I felt on my Sky W box to remember for me but won't have the option of a dish if I move.
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Message posted on 20 Jul 2026 12:29 PM
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Sky luck for dummies (second attempt with out spellchecker errors)
Can someone explain in very simple terms (brain injury here!) how the Sky Puck works? Is it stream only or can programmes be recorded/series linked? My memory is non existent so I felt on my Sky Q box to remember for me but won't have the option of a dish if I move.
Message posted on 20 Jul 2026 12:33 PM - last edited: 20 Jul 2026 12:34 PM
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Re: Sky puck for dummies
It is a stream service both live streams and on demand content. You track your viewing by setting up Playlists and items you have started to watch will drop into Continue watching when they become available. It is very different to Q. It is not an upgrade from Q but a totally different method of viewing content.
You will need a strong (fibre recommended) Internet connection and a solid WiFi connection from your router if not using Ethernet.
Check on YouTube plenty of videos explaining how stream operates.
Message posted on 20 Jul 2026 12:34 PM
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Re: Sky luck for dummies (second attempt with out spellchecker errors)
@whispernalf Your 2nd thread has been megred to your original one, please don't create duplicate threads as it's unhelpful and can cause duplication of replies.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 20 Jul 2026 12:36 PM
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Re: Sky puck for dummies
Would suggest having a read and watch the videos of the Sky Stream help pages here and the Sky Stream FAQ
https://www.sky.com/help/sky-tv/sky-tv-stream/sky-stream-faqs/articles/sky-stream-faqs
https://www.sky.com/help/sky-tv/sky-tv-stream
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 20 Jul 2026 12:55 PM
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Re: Sky luck for dummies (second attempt with out spellchecker errors)
Noted, blame my broken brain!
Message posted on 20 Jul 2026 01:07 PM
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Re: Sky luck for dummies (second attempt with out spellchecker errors)
@whispernalf wrote:Noted, blame my broken brain!
It's worth noting that Sky Stream pucks are entirely self-setup, there is no engineer support like there is with Sky Q, so be prepared to troubleshoot your broadband network in order to receive and maintain a stable service. Without both fast and stable broadband Sky Stream simply will not work well.
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