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Discussion topic: Sky not working
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This message was authored by: Dhanmer
Message posted on 09 Mar 2026 09:15 AM
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Sky not working
My sky isnt working. It says on the 'my sky' app that there is a problem with the WiFi??
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This message was authored by: mikealanr
Posted by a Superuser, not a Sky employee.
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Message posted on 09 Mar 2026 10:38 AM
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Re: Sky not working
Hi @Dhanmer
You need to provide more information. What's not working? You have posted in sky stream board, so is your sky stream / TV service not working?
Do you have Sky broadband? Are other devices working? What have your tried to resolve so far? E.g have your powered everything off at the mains for a few minutes?
Remember we are fellow customers here on the community not sky, we know nothing about you unless you tell us.
MikeAlanR
---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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