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Discussion topic: Sky TV in bedroom. Puck?

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This message was authored by: GeorgeH8

Message posted on ‎09 Nov 2025 12:14 AM

Sky TV in bedroom. Puck?

I was told I just have to connect TV in bedroom with the sky WiFi and it has connected to the sky Wi-Fi but I can't seem to get sky channels on the bedroom TV. Wasn't sure if I need to get a Puck for it..
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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎09 Nov 2025 03:13 AM

Re: Sky TV in bedroom. Puck?

Posted by a Superuser, not a Sky employee. Find out more

@GeorgeH8  You need a puck for each TV that you want to watch Sky on (A Whole Home sub is required to watch Sky on 2 pucks or more, up to 6).

 

A Smart TV does not have Sky built in, connecting it to WiFi simply allows you to use the built in apps such as Netflix, iPlayer etc.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Dazzasky

Message posted on ‎09 Nov 2025 09:04 AM

Re: Sky TV in bedroom. Puck?

Posted by a Superuser, not a Sky employee. Find out more
@GeorgeH8 wrote:
I was told I just have to connect TV in bedroom with the sky WiFi and it has connected to the sky Wi-Fi but I can't seem to get sky channels on the bedroom TV. Wasn't sure if I need to get a Puck for it..

If your tv is a Glass tv then you don't need a puck and it should connect via either WiFi or Ethernet. What TV do you have @GeorgeH8 

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