@SkyeNet wrote:
I've been wrestling with the issue trying to get the puck to update, which it finally seemed to do this morning. I wanted to see if that would fix the issue before contacting them. I haven't got anywhere with contacting Sky as the help link isn't working (see picture attachments in my first post). I've been phoning but can't get through & was using this forum to look for anyone with the same problem. Seems that there are some issues with the pucks or the streaming service but not sure if the same fault.
Sounds like there's an issue with the puck but need to check if there's also a problem with my account.
Not sure how do any of that if the 'Get help' link doesn't work. Where does everyone else go for technical assistance?
Did you get through to the autobot when you phoned?
If you had, you'd probably would've been offered a link by txt to received help ... reply YES you'd have been sent to the this community ... reply NO you'd have been sent to Sky CSs😉
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