0

Discussion topic: Sky Stream not turning on

Reply
This message was authored by: ChrisTJ72

Sky Stream not turning on

I've had Sky Stream for a while now but lately when I come back after a working away over the weekend (Fri-Mon) I can't turn the Puck on using either the remote control or the button on the underside. The only thing that works is unplugging it and plugging it back in. Why does it do this? Is there a fault? This happens every Monday when I get back home having not used it since Friday morning.
Reply

All Replies

Avatar for ChrisTJ72
Level 2 icon
Topic Author
This message was authored by: ChrisTJ72

Re: Sky Stream not turning on

I have 2 pucks and this issue only affects my Primary device. The 2nd puck works fine
This message was authored by: Padam_Padam

Re: Sky Stream not turning on


@ChrisTJ72 wrote:
I have 2 pucks and this issue only affects my Primary device. The 2nd puck works fine

I'd ring Sky and ask for a replacement of the primary puck. 

Reply