Discussion topic: Sky Stream is not loadikg

This message was authored by: Polly15 · ‎26 Dec 2024

Waiting for Sky to load on my sky stream. It's been like that for the last 20 minutes. I can watch Amazon Prime but it won't load BBC or ITV??

This message was authored by: GD1 · ‎26 Dec 2024

@Polly15 Try a reboot of the puck

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: lettice · ‎27 Dec 2024

As mentioned above, try a restart.

On your puck,
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

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Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

Discussion topic: Sky Stream is not loadikg

Sky Stream is not loadikg

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