Hello, my new broadband is causing issues as several devices around the house including my sky stream connection regularly drops off and is getting worse, first the voice audio control on the stream remote only worked intermittently and now the stream box regularly drops from the WiFi and I get black screen sometimes with audio and no picture and other times a black screen and no audio. I have to turn my tv off at the wall and therefore the sky stream box too and restart, this shouldn't be necessary. The router is free from obstacles and positioned only 1-2m away from where the old Virgin router was. The engineer decided that due to the sensitivity of fibre wires it was best it didn't not go round corners despite the virgin one working perfectly well for being set up that way. Not sure if this is the issue as it's not totally central but I question the power of the WiFi if it cannot reach a room barely 10m away through glass doors. My wife's work laptop, a MacBook struggles to consistently get connection. I would therefore like to log a fault if I had the means to do so.
