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This discussion topic has been answered Discussion topic: Sky Stream box as stopped working

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This message was authored by: RELWORG-70

Sky Stream box as stopped working

My sky stream box is not working at all for some reason. I have unplugged the box but it is still not working

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This message was authored by: Rosshh Answer

Re: Sky Stream box as stopped working

Same here do you just have a black screen

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This message was authored by: Daniel0210

Re: Sky Stream box as stopped working

Posted by a Superuser, not a Sky employee. Find out more

@RELWORG-70 

Your two duplicate threads have been removed. No need for multiple threads saying the same.

 

None of the posts suggest it's a broadband issue so at this point I'll move it to the Stream board. 


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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: lettice

Re: Sky Stream box as stopped working

Posted by a Superuser, not a Sky employee. Find out more

Have a read of this Sky help article, namely doing the recovery procedure on step 4:

 

https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-strea...

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This message was authored by: Rosshh Answer

Re: Sky Stream box as stopped working

Same here do you just have a black screen

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