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This message was authored by: RELWORG-70

Message posted on ‎14 Nov 2025 08:27 PM

Sky Stream box as stopped working

My sky stream box is not working at all for some reason. I have unplugged the box but it is still not working
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Message posted on ‎14 Nov 2025 09:25 PM

Re: Sky Stream box as stopped working

Same here do you just have a black screen

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Message posted on ‎14 Nov 2025 08:51 PM

Re: Sky Stream box as stopped working

Posted by a Superuser, not a Sky employee. Find out more

@RELWORG-70 

Your two duplicate threads have been removed. No need for multiple threads saying the same.

 

None of the posts suggest it's a broadband issue so at this point I'll move it to the Stream board. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
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Message posted on ‎14 Nov 2025 09:05 PM

Re: Sky Stream box as stopped working

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Have a read of this Sky help article, namely doing the recovery procedure on step 4:

 

https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-strea...

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This message was authored by: Rosshh Answer

Message posted on ‎14 Nov 2025 09:25 PM

Re: Sky Stream box as stopped working

Same here do you just have a black screen

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