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This discussion topic has been answered Discussion topic: Sky Stream and Sky Devaliet Sound System help required

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This message was authored by: Reden

Sky Stream and Sky Devaliet Sound System help required

Good evening everyone. I have recently acquired the new Sky Stream system. In one room I have connected the Sky Stream Puck via the Sky Devaliet Sound System. The sound plays through the sound box perfectly but I have one problem. When the system is put in shut down/ standby mode and I press the Home Button on the Sky Puck Remote, the Sky stream system will not start up until I turn it all off and on at the wall. If anyone can offer any advice it would gratefully recieved, thanks in advance.


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This message was authored by: Reden Answer

Re: Sky Stream and Sky Devaliet Sound System help required

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This message was authored by: Reden Answer

Re: Sky Stream and Sky Devaliet Sound System help required

Soultion in case anyone has a similar problem...https://www.sky.com/help/articles/setting-up-sky-soundbox-sky-stream-puck

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This message was authored by: TimmyBGood

Re: Sky Stream and Sky Devaliet Sound System help required

Posted by a Superuser, not a Sky employee. Find out more

@Reden 

 

Perhaps also worth noting that the Sky Soundbox was a 2017 product intended specifically to work with Sky Q, and both are hardware which pre-date the acquisition of Sky Group by the Comcast Corporation.  Comcast took over in late 2018 when the Soundbox had already ended its single production run and largely disappeared from sale, and the puck doesn't appear until October 2021.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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This message was authored by: Reden

Re: Sky Stream and Sky Devaliet Sound System help required

Thanks for the helpful comment, I assume I need a new soundbar for it work seamlessly with the streaming puck...👍🏻

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