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Discussion topic: Sky Stream, all playlists empty and recently watched vanished

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This message was authored by Chris+Barella This message was authored by: Chris+Barella

Re: Sky Stream, all playlists empty and recently watched vanished

Exactly the same here..

This message was authored by Cleveleysbob This message was authored by: Cleveleysbob

Re: Sky Stream, all playlists empty and recently watched vanished

Hi all,

This looks like a universal issue. I have it too on my SkyGlass tv + on other tv via puck.

exactly what you've all described.

 

anyone had a response from Sky yet?

This message was authored by benwho This message was authored by: benwho

Re: Sky Stream, all playlists empty and recently watched vanished

There not open now are they. 

Ben
This message was authored by benwho This message was authored by: benwho

Re: Sky Stream, all playlists empty and recently watched vanished

Its just come back for me. 

Ben
This message was authored by Rty This message was authored by: Rty

Re: Sky Stream, all playlists empty and recently watched vanished

Will it be as helpful as when the tvs went off for two weeks !! 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky Stream, all playlists empty and recently watched vanished

Posted by a Superuser, not a Sky employee. Find out more

@Rty wrote:

Will it be as helpful as when the tvs went off for two weeks !! 


When was that? The last major outage I remember lasted less than 24 hours.

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This message was authored by benwho This message was authored by: benwho

Re: Sky Stream, all playlists empty and recently watched vanished

Gone again 

Ben
This message was authored by markyboy2345 This message was authored by: markyboy2345

Re: My playlist just disappeared completely.. I have Sky Screen.

Ours has suddenly disappeared to, it came up with a random person's name & picture in a circle and the playlist has gone

This message was authored by Loum1 This message was authored by: Loum1

Re: Sky Stream, all playlists empty and recently watched vanished

All mine have gone too

This message was authored by Cleveleysbob This message was authored by: Cleveleysbob

Re: Sky Stream, all playlists empty and recently watched vanished

Hi, My playlist just came back too. Plus continue watching - looks fixed 🤞

This message was authored by lettice This message was authored by: lettice

Re: Sky Stream, all playlists empty and recently watched vanished

Posted by a Superuser, not a Sky employee. Find out more

Mine has just come back, all playlists now populated.

Continue watching restored too.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by RichE60 This message was authored by: RichE60

Re: Sky Stream, all playlists empty and recently watched vanished

Only a few of mine have come back, certainly not all of them.

Graeme-D
Topic Author
This message was authored by Graeme-D This message was authored by: Graeme-D

Re: Sky Stream, all playlists empty and recently watched vanished

Yep, Mine has come back now, but as you say doesn't look like all of them

This message was authored by Garyross_home This message was authored by: Garyross_home

Re: Sky Stream, all playlists empty and recently watched vanished

It seems to be back now

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky Stream, all playlists empty and recently watched vanished

Posted by a Superuser, not a Sky employee. Find out more

My playlist and continue watching came back online about 20 minutes ago and are now looking correct 🤞

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