Sky Stream, all playlists empty and recently watched vanished

[Graeme-D]

So as of tonight all my sky stream pucks are as if they were fresh out the box. All out viewing history and playlist and favourites have vanished. Anyone else have this issue and how to rectify?

[KATE76]

Yes my playlist & recently watched has also disappeared. Turned off & on numerous times (plug) no difference. 

[Graeme-D]

Yeah seem to be either a new version pushed to the pucks has broken them or SKY backed os broken, but nothing shows  on thier status checker.

[Graeme-D]

Seems like a repeat  of https://helpforum.sky.com/t5/Sky-Glass-Live/Sky-Glass-amp-Sky-Stream-Playlist-issues-01-02-2024/m-p/...

[CornishNick]

Same here - no playlists and no recently watched. Will they return? A bit annoying. 

[Plungoer]

My playlists have disappeared 

[Phil176]

Our playlists have also disappeared; my wife is really upset. Sky doesn't seem to have posted any  acknowlegement there is a problem, or that they are working on a fix - assuming that there will be one.

[Meg59]

I have the same issue. Tried rebooting glass tv and Internet.......nothing.

[Phil176]

The issue is not just with pucks, our Sky Glass TV has no playlists either

[Sjs1]

Ours have too!

[MarkGoldsmith]

You can still see the contents of your playlist if you go to Playlist -> Manage All

[hugh+t+5000]

My playlist has vanished. Switching box off and on made no difference. Help?

[bert0477]

Anyone else having playlist and continue watching issues. 

The playlist on all our profiles has vanished and so has continue watching. 

I have done a complete restart but they still have not returned. 
 I've also had a few lipsynch issues and there is also a delay in getting to the main menu when I press the home button. 

just wondering if others are having the same problems? 

[Meg59]

Now tv has turned irltself off!!!! With is going Sky?

[lettice]

Same here, all playlists are now empty.

Manage all seems populated.

Continue watching has been reduced to only Netflix content.

Looks like some kind of glitch has happened.