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Discussion topic: Sky Stream Search Functionality

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This message was authored by Ppj1 This message was authored by: Ppj1

Sky Stream Search Functionality

I've just set up Sky Stream and the 'magnifying glass' search functionality (at the bottom of the Home Screen) doesn't work. Whatever I type in it states 'no results check your spelling or try something else'. I've entered shows that I can see via the main menu so it's not that they aren't on Sky. Can anyone help? Thanks 


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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Sky Stream Search Functionality

Posted by a Superuser, not a Sky employee. Find out more

Welcome to the forum @Ppj1

 

I have just tried a search on my Stream and it worked fine so the problem is most likely at your end and not a widespread issue.

 

As with most things these days I would try a reboot of your system.  SImply unplug your puck at the socket and wait for a minute before switching it on again.  I will then take about a minute to reboot.

 

Not that it will resolve your issue but just so you are aware there is a shortcut to the search function by pressing the remote button with the 3 white dots (just below the power button).

 

Good luck 🤞

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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Sky Stream Search Functionality

Posted by a Superuser, not a Sky employee. Find out more

Welcome to the forum @Ppj1

 

I have just tried a search on my Stream and it worked fine so the problem is most likely at your end and not a widespread issue.

 

As with most things these days I would try a reboot of your system.  SImply unplug your puck at the socket and wait for a minute before switching it on again.  I will then take about a minute to reboot.

 

Not that it will resolve your issue but just so you are aware there is a shortcut to the search function by pressing the remote button with the 3 white dots (just below the power button).

 

Good luck 🤞

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Ppj1
Topic Author
This message was authored by Ppj1 This message was authored by: Ppj1

Re: Sky Stream Search Functionality

@Fothergill1 thanks so much for your quick reply. That has resolved the issue and thanks also for the shortcut as didn't know that and it's really helpful

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